What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your wallet secure. This includes your name, contact number, and payment identifiers linked to JazzCash, Easypaisa, or Raast. We also log device type,
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browser session data, and IP address to detect unusual access patterns and protect your account from unauthorised activity. We do not sell your personal data to third parties. Data shared with payment processors — including the local rails you use to fund your account — is
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limited to what those processors need to complete the transaction. Retention periods vary by data type: active account data is held while your account remains open; transaction records are kept as required under applicable financial regulations. Where local law in Pakistan governs data handling, we follow
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those requirements. Availability of certain features depends on your region and applicable local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.